Shipping policy

Last Updated: October 17, 2026

At Delilah’s Boutique, we aim to make shopping for women’s clothing simple, convenient and reliable. This Shipping Policy explains our delivery coverage, processing schedule, transit estimates, carriers, tracking, cancellations and delivery support.

We offer FREE standard shipping on all orders within the United States, with no minimum purchase requirement.

Shipping Coverage & Costs

Shipping Detail	Our Policy
Destination	United States, including all 50 states, Alaska and Hawaii
Standard Shipping	FREE
Minimum Order	None
International Shipping	Not currently available

We do not add standard shipping charges to eligible U.S. orders. Applicable sales taxes are calculated and displayed at checkout before payment. Please provide a complete, valid U.S. delivery address.

Order Processing & Estimated Delivery

Our order processing days are Tuesday through Saturday. Sunday and Monday are closed.

Shipping Stage	Estimated Time
Order Processing	1–3 business days
Shipping Transit	4–7 business days
Total Estimated Delivery	5–10 business days

Processing, 1–3 business days: We confirm order information, check availability, prepare the selected clothing items and package them for shipment. Processing starts on the applicable processing day after your order is received.

Transit, 4–7 business days: After carrier handoff, delivery generally takes 4–7 business days. Carrier operations, destination and transportation conditions can affect the arrival date. Carrier working schedules may differ from our customer support hours.

Total delivery, 5–10 business days: This estimate combines processing and transit. It is measured from the applicable processing start day and is not a guaranteed arrival date. Closed days can extend the elapsed calendar time. Remote destinations, including some Alaska and Hawaii addresses, may require additional time; contact us before ordering if you need an address-specific estimate.

Order Cutoff Time

Our daily order cutoff is 2:00 PM Eastern Standard Time, New York (EST) , Tuesday through Saturday.

• Orders received before 2:00 PM on a processing day enter the processing queue that day.
• Orders received at or after 2:00 PM enter the queue on the next processing day.
• Orders received on Sunday, Monday enter the queue on the next available processing day.
• Saturday orders received at or after the cutoff normally enter processing on Tuesday, unless a holiday applies.

Entering the processing queue does not mean an order will ship that day. Our 1–3 business day processing period still applies. New York Eastern Time observes EST in winter and EDT during daylight saving time; the local 2:00 PM cutoff stays the same.

Shipping Carriers

Orders may be delivered by USPS, UPS or FedEx, depending on the delivery address, package requirements and available service. We select the carrier during fulfillment. The carrier and tracking details are supplied in the shipping confirmation when available.

Order Confirmation & Tracking

After checkout, an order confirmation is sent to the email address you supplied. Check your spam or junk folder if you cannot find it, and contact us if your email address needs correction.

Once your order ships, we send a shipping confirmation with the tracking number or available tracking details. Carrier tracking generally begins updating within 24–48 hours after shipment; the first carrier scan may occasionally take longer.

Use the tracking information in your confirmation or the carrier’s official website to follow delivery. If the processing period has passed and you have not received a shipping confirmation, email support@delilahsboutique.shop with your order number.

Cancellations Before Shipment

Email support@delilahsboutique.shop as soon as possible, preferably within 12 hours of placing your order, if you need to cancel. Include your name, order number, checkout email and the items concerned.

We will try to cancel before dispatch or carrier handoff. A request is not a guarantee because fulfillment may already be underway. If a paid cancellation is approved, we initiate a refund to the original payment method promptly, normally within 7 calendar days after approval. Your payment provider may take additional time to display it.

Once an order has shipped, ordinary cancellation is no longer available. You may request an eligible return after delivery under our Return & Refund Policy. These procedures do not restrict cancellation or refund rights required by applicable law.

Address Changes & Order Amendments

Contact us immediately if you need to correct the delivery address, selected size, color or other order information. We will try to make changes before final fulfillment, but cannot guarantee amendments once dispatch preparation or shipment has occurred.

At checkout, provide the recipient’s name, street address, apartment or unit number, city, state, ZIP code, valid email address and contact telephone number. Incorrect information can cause delays or returned packages. If an order is returned because of an address problem, we will contact you to discuss the available resolution and disclose any proposed carrier charges before you agree to them.

Multiple Items & Split Shipments

An order containing several items may be sent in separate packages because of availability or fulfillment arrangements. Separate packages can arrive on different dates. Where available, each shipment has its own tracking information. There is no additional standard shipping charge for an eligible split shipment.

Delayed or Unshipped Orders

Weather, carrier disruption, public holidays, seasonal volumes and unexpected fulfillment issues can affect delivery. If we learn we cannot ship within the stated processing period, we will notify you, provide an updated shipment estimate where available, and offer the choice of agreeing to the delay or canceling the unshipped items for a prompt refund. We will obtain any consent required by applicable law and will not use a delay notice to remove your legal rights.

If the order has shipped but the delivery estimate has passed, review carrier tracking and contact us with your order and tracking numbers. We will review the shipment and assist with a carrier investigation when appropriate.

Lost or Missing Packages

If tracking stops updating or a parcel appears lost, please contact us. We will work with the carrier and you to establish what happened. For a shipment confirmed lost before delivery, we will arrange an appropriate resolution, such as a replacement or refund, consistent with your applicable rights.

Packages Marked Delivered

If tracking shows delivered but the package is missing, check your mailbox, entrance, reception desk and any designated delivery area. Ask household members or building staff whether they accepted it and request delivery details from the carrier. If it remains missing, email us so we can review the available evidence and help investigate. A delivered scan does not prevent us from reviewing a genuine delivery dispute.

Damaged, Defective or Incorrect Items

Contact us promptly if an item arrives damaged, defective or different from your confirmed order. Include your order number, an explanation, and clear photographs of the item and packaging where available. We will review the issue and arrange an appropriate replacement, exchange or refund under our return policy.

Delilah’s Boutique covers applicable return shipping for confirmed damaged, defective or incorrectly supplied items. If a return is required, we provide an applicable downloadable and printable prepaid label.

Returns & Exchanges

Eligible clothing can be returned within 30 calendar days of delivery. Returns are by mail after authorization. We pay return shipping for confirmed store errors or defective/damaged items; customers pay for change-of-mind returns or customer-selected sizing issues. No restocking fee applies. Approved return refunds are issued within 7 calendar days after receipt, inspection and approval. Exchanges are subject to availability.

Read our Return & Refund Policy before mailing a return. Do not send merchandise to our business address unless that location is specifically authorized in your return instructions.

Contact Delilah’s Boutique

Business Name: Delilah’s Boutique

Website: https://delilahsboutique.shop

Email: support@delilahsboutique.shop

Phone: +1 765-656-9114

Business Address: 62 W Washington St, Frankfort, IN 46041, United States

Business Hours:

• Monday: Closed

• Tuesday–Friday: 11:00 AM–4:00 PM

• Saturday: 10:00 AM–2:00 PM

• Sunday: Closed

• TImezone: Eastern Standard Time (NY)

For order assistance, include your order number and a brief explanation. Please contact us before mailing merchandise; the authorized return address is supplied with return instructions.