Find answers about shopping, shipping, sizing, returns and payments at Delilah’s Boutique. For assistance with an existing order, include your order number when contacting us.
1. What do you sell?
We offer women’s blouses, jumpsuits, dresses, floral maxi dresses and skirts. Check the individual collection and product listing for the current selection.
2. Where do you ship?
We currently ship within the United States, including all 50 states. International shipping is not available.
3. Is shipping free?
Yes. Standard shipping is free on all eligible U.S. orders, with no minimum purchase requirement.
4. How long does delivery take?
Processing takes 1–3 business days and transit usually takes 4–7 business days, giving an estimated total of 5–10 business days from the applicable processing start day. Our processing days are Tuesday–Saturday Remote addresses and carrier disruptions may require more time.
5. What is your order cutoff time?
Our cutoff is 2:00 PM Eastern Standard Time, New York (EST), Tuesday–Saturday. Orders received at or after the cutoff, or on Sunday, Monday enter the queue on the next processing day. Entering the queue does not guarantee same-day dispatch.
6. Which carriers do you use?
Orders may be sent through USPS, UPS or FedEx. The carrier is selected according to the address and fulfillment requirements.
7. How do I track an order?
We send shipping confirmation after dispatch with available tracking details. Carrier tracking usually begins updating within 24–48 hours after shipment. Use the supplied tracking number on the carrier’s official website.
8. Can I cancel or change my order?
Email support@delilahsboutique.shop immediately, preferably within 12 hours of ordering. Include your order number and requested change. We will try to help before final fulfillment or carrier handoff; cancellation and changes cannot be guaranteed. Shipped orders may be returned after delivery if eligible.
9. What payment methods are accepted?
Available checkout card networks include Visa, Mastercard, Maestro, American Express, JCB, Discover and Diners Club, subject to card eligibility and authorization. The checkout displays the payment methods actually available for your purchase.
10. Which currency do you use?
Prices and checkout charges are in United States Dollars (USD). Applicable taxes are displayed before payment. Your bank may charge its own currency-conversion fees if your account uses another currency.
11. How do I choose a size?
Review the selected product’s size options, measurements and size chart where provided. Sizes can vary between styles. Contact us before ordering if you need clarification.
12. What is your return window?
Request a return within 30 calendar days after delivery by emailing support@delilahsboutique.shop. Include your order number, affected items and reason. Wait for authorization before mailing merchandise.
13. What condition must returned clothing be in?
For change-of-mind or fit returns, clothing must be unworn and unwashed except for reasonable fitting, in original condition, with supplied tags and accessories, and free from stains, odors and alterations. These conditions do not remove remedies for items received damaged, defective or incorrect.
14. How do I send a return?
Returns are by mail only after authorization. We provide the authorized return address and applicable label instructions. Download and print the label and keep proof of carrier acceptance. Do not use the business address unless specifically instructed.
15. Who pays return shipping?
We cover applicable postage for confirmed damaged, defective or incorrectly supplied items. Customers pay for change-of-mind returns, personal preferences or an incorrect size/color they selected. Any customer-paid label cost is explained before agreement.
16. Do you charge a restocking fee?
No. We do not charge restocking fees for eligible returns.
17. When will I receive my refund?
After the returned item is received, inspected and approved, we issue the refund within 7 calendar days to the original payment method where supported. Your bank or payment provider may need additional time to display the credit.
18. Do you offer exchanges?
Eligible size, color or style exchanges may be requested within 30 calendar days after delivery, subject to availability and the same return conditions. We will confirm whether a direct exchange or return and new order is appropriate.
19. What if an item arrives damaged or incorrect?
Email support@delilahsboutique.shop promptly with your order number, a description and photographs where available. We will review the issue and arrange a suitable resolution. We cover applicable return postage for confirmed store errors or damaged/defective items.
20. What if tracking says delivered but I cannot find the package?
Check delivery areas and ask household members or building staff. Contact the carrier for delivery details, then contact us with your order and tracking numbers so we can review and assist.
21. Can I shop or send a message outside your business hours?
Yes. Online browsing, orders and email messages are available at any time. Processing and support follow our Tuesday–Saturday business schedule; Sunday and Monday are closed.
22. Where can I read the complete policies?
Please read our Shipping Policy, Return & Refund Policy, Payment Policy, Privacy Policy and Terms of Service.
Contact Delilah’s Boutique
Business Name: Delilah’s Boutique
Website: https://delilahsboutique.shop
Email: support@delilahsboutique.shop
Phone: +1 765-656-9114
Business Address: 62 W Washington St, Frankfort, IN 46041, United States
Business Hours:
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Monday: Closed
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Tuesday–Friday: 11:00 AM–4:00 PM
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Saturday: 10:00 AM–2:00 PM
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Sunday: Closed
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TImezone: Eastern Standard Time (NY)
For order assistance, include your order number and a brief explanation. Please contact us before mailing merchandise; the authorized return address is supplied with return instructions.